Hosting and Support
TOPS takes full ownership for the hosting, operations and IT infrastructure of your online properties – this means that you can virtually have zero IT footprint in-house for your sites.
Monthly up-time reports as well as ticketing reports for your sites are available. Any updates to the content management system are communicated to content editors to ensure they are up-to-date on product changes.
All of the TOPS sites are run off of the most up-to-date servers and technology with 24/7 monitoring and support, with guaranteed up-times so that you have confidence your business is in safe hands.
Our Operations and System Administration team is hard at work ensuring your sites are up and running at all times so you can focus on your business. Services include:
- Hosted solution that provides the most up-to-date servers and IT infrastructure
- 24/7 monitoring
- Ticketing system tracked against our Service Level Agreement (SLA)
- Monthly uptime and ticketing reports
